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Talk to a person about the house: Call (218) 729-2163
If we got it wrong

How to make a complaint

If something we did or said did not sit right, we want to hear it directly.

Short answer

Reply to the person you spoke with, or call (218) 729-2163. You may also contact the consumer office of your state attorney general at any time, whether or not you contact us first.

Tell us

The quickest way is to answer the person who called or wrote to you. You can also call or text (218) 729-2163. Say what happened, what you expected, and what you would like us to do. Dates and the address of the house help.

What we do with it

A person here reads your message and looks at what was said and what was sent to you. We write back with what we found and what we will do about it. If we made a mistake, we say so and fix what we can. If we think we did nothing wrong, we tell you why, in plain words.

Making a complaint does not change an offer you already have, and it will not affect whether you may ask for one later.

Other places you can go

You do not have to complain to us first. Residents of Minnesota can contact the consumer office of the Minnesota Attorney General. Residents of Wisconsin can contact the Wisconsin Department of Agriculture, Trade and Consumer Protection, known as DATCP. Both take consumer complaints about businesses.

If you think the problem is a legal one, an attorney can tell you what your options are.

Want a number to bring to the family?

Tell us the address and where things stand with the estate. You can share what we say with the other heirs and their attorney. Nothing has to be decided first.

(218) 729-2163

We are the buyer. Asking what we would pay costs nothing and commits you to nothing.

Ask what we would pay for the house

We call you back ourselves. Asking commits you to nothing.

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